Effective, Efficient
Service
Welcome to
Empowering you to automate conversations for service.
Voice technology is everywhere. It’s in your phone. Your computer. Even your watch. But as a business or organization, you’re probably not using it. Why? Because you don’t know how, and making technology talk is hard. We make it simple.
The No-Code Power of Voice
Use our patented technology to enhance your organization's voice to understand what your customers want and need, and deliver it instantly to any device. You don’t have to be a developer to use Voice. Anyone can use our technology to build AI-powered conversations for personalized service on any device — the phone, smart speakers, voice assistants, text, web, or mobile apps.
Voice, Mobile, Text, and Web
Mass inbound conversations simultaneously occur with the methods people want, allowing them to switch methods when they want.
Configured to your Needs
Platforms are molded to meet the needs of your unique processes and requirements.
Intelligent Dialogue
Two-way conversations through technology that can listen, understand and respond intelligently.
Real-Time Intelligent Interaction
Leveraged for service delivery at any point during, or after the conversation; actions such as sending text messages, emailing, call transfers, file delivery, for the primary or a third party.
Information Sorting
Conversation filtering to immediately notify you of the important, while letting you deal with the routine when you have time.
Completed Conversations
Conversations that complete requests and document outcomes.
By the end of this year, half of all U.S. adults will use voice engagements. Why aren’t you?
Service Wait Time
Cut to Zero
National Platforms Built on Voice
Because Time Matters
Innovative, cloud-based technology to cut non-emergency response times to zero
CaseService.com
Stop the Cycle of Silence
Groundbreaking technology that revolutionizes sexual assault reporting and connects victims with community resources
Victimlink.com